Website Usage & Purchase: Terms and Conditions
The term Castleriver or ‘us’ or ‘we’ refers to the owners of the website whose registered office is Kemp House, 152 – 160 City Rd, London EC1V 2NX. Our company registration number is 10542134. The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
Castleriver (or associated companies) are purely an educational & property-finding company. We are not a regulated or licensed investment or financial advisor. All information provided is intended as general information regarding business services and should never be treated as giving specific financial advice or recommendations. Castleriver (or associated companies) make no warranty, expressed or implied, about the accuracy or reliability of the information in this industry or on any mentions of third parties. Conversations with Castleriver (or associated companies) should never be interpreted as investment advice. This means that you will not have the protection of the Financial Ombudsman Service or the Financial Services Compensation Scheme. Any investments can be high risk and may not be suitable for everyone.
Seek independent financial advice if you are unsure of the suitability of any investment. Recommendations or mentions of providers are not endorsements. Please do your own research into the platform you use to execute/hold your investments. Anything that Castleriver (or associated companies) mentions, indirectly or directly, should not be regarded as an offer or solicitation to conduct investment business or buy or sell any investment, nor does it constitute any form of personal recommendation. If purchasing any investments, you are doing it completely of your own free will and you are not purchasing directly from Castleriver (or associated companies). Castleriver (or associated companies) does not take any responsibility for any money you may lose, now or in the future, in this industry. Neither Castleriver (or associated companies), nor any of its partners, employees or representatives will be liable for damages arising out of or in connection with the use of information provided on any document or marketing material or conversation.
Castleriver (or associated companies) is not responsible for any errors or omissions, whether due directly to its’ staff or to its’ sources of information, nor is it liable, directly or indirectly, from any loss whatsoever that may arise from them. Neither Castleriver (or associated companies), nor any of its partners, employees or representatives will be held responsible for any transactions deemed to be unprofitable to you for any reason.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England.
The description of the Services and Goods is as set out in the Website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the Goods or Services supplied.
All Services and Goods which appear on the Website are subject to availability.
We may contact you by using email or other electronic communication methods, via phone call and via post. You expressly agree to this.
The Order process is set out on the Website. Each step allows you to check and amend any errors before submitting the Order.
The visitor understands that we provide various consultancy and educational services, including a procurement service for property and property related goods and services in the UK and abroad.
EVENTS, SEMINARS, WORKSHOPS, COURSES & MASTERCLASSES
We may take photos/videos/audios in any of our events (online & physical) for use in marketing purposes that may be displayed on social media &/or our website. By purchasing &/or attending, you are consenting to this. If you are bringing a guest, it is your duty to inform them that they will be bound by the same term.
Products and Services
These terms and conditions form part of Castleriver Ltd’s agreement with you and apply to your purchase of all or our online products & Services as indicated below, to the exclusion of all other terms and conditions issued or stipulated by anyone else other than Castleriver Ltd. In these terms and conditions, all references to “us”, “our” and “we” mean Castleriver Ltd whether in its own capacity or as an agent of an associated company.
- Cooling off period. The package that you buy will include bespoke and personalised products and digital downloads. Any monies paid to us are non-refundable and therefore the full amount of your payment subscription will be payable subject to the terms agreed.
- Cancelling your membership. All requests to cancel your product or service must be received by Castleriver Ltd in writing by email to email@example.com. Voicemails and verbal discussion do not constitute a written request. In the event of cancellation, you will forfeit any bonus offers and be billed for any product or service already received.
- Consequences of Failure to Pay
If payment is not made within the time allowed as set out in clause 7 below, this will be a breach of contract by the client entitling Castleriver Ltd to treat the contract at an end and reallocate or suspend your product/service without informing the client. Castleriver will be entitled to any outstanding balance owed to the company and if necessary will employ the services of a third party debt collection company to retrieve any amounts outstanding. Any cost associated to this action will be at the expense of the person owing the outstanding amount (The client)
- Length of Payment
4.1 Some of our online training products & Services may offer payment plans over a 3 to 12 months period. Upon purchasing an online product or enrolling on a program, you must pay the deposit and any outstanding balance as agreed with the online offer or Account Manager at the time of purchase.
4.2 In the event of Castleriver Ltd treating the contract as at an end as under clause 4.1 & 3 above, Castleriver Ltd shall be entitled to retain all sums already paid by the client. The balance, if any shall become immediately payable by the client to Castleriver Ltd. This is without prejudice to Castleriver Ltd.’s rights to claim from the client in respect of any loss suffered by Castleriver Ltd including but not limited to third party debt collection agency costs.
- If you resign your product or service
If for any reason, you resign your product/service before completion of your payment plan, your full payment subject to clause 1, will still be payable.
The full amount stated at the time of purchase should be paid in full subject to the payment conditions/plan agreed online or with the accounts manager.
- Payment plans
Unless you have paid in full for your entire product/service:
You agree to pay by automatic monthly billing to your nominated credit card, debit card or bank account. You will be charged monthly, subsequent to your first deposit payment. If you wish to attend an event that is before your monthly payment is due to be taken, then it is your responsibility to ensure that you have paid all outstanding amounts before you attend a given event.
You are responsible for paying all monthly product fees whether you access the online training products, participate in your scheduled training sessions or not.
A £20.00 administration fee will be charged to your account for each occurrence of a) Denied credit card authorisation and b) Late payments.
If your account falls into arrears, your product activity may be suspended until all fees have been paid.
If you choose to resign your product or service before the end of the term any outstanding balance from the purchase price agreed will be required in full.
If you commit to a payment plan, you may not get any or all access to your product until the full balance is settled.
All products and services are supported by our team and therefore all members must have an individual email address and keep Castleriver updated of any changes of a new email address.
- No payment suspension
Once your payment is in progress, you will not be able to suspend your account temporarily during any part of the payment plan.
- Program Changes
Castleriver reserves the right to change & modify any online products or cancel a Program/service as Castleriver considers necessary.
- Data Protection: We will comply with the relevant Data Protection laws in storing and processing any personal information you provide us with, for example, your name, your email address, telephone number, fax number, address and mobile number. By signing this agreement, you agree that we can: 1) process your personal information for purposes of this Agreement and 2) use your personal information to send you newsletters, publications and other information about us, our websites, our products or services or our events. If you would prefer not to receive such information, please inform us by sending an appropriate email explaining this to: firstname.lastname@example.org or writing to us at our Office address:Kemp House, 152 – 160 City Road, London, England, EC1V 2NX
You agree to release Castleriver Ltd, any associated Companies, all its’ agents and staff from any personal, physical injury or financial liability incurred at, or as a result of, this program or any product purchased. You understand that all action taken is performed voluntarily. Members should seek independent professional advice before undertaking any physical, business or investment actions.
- Product/service fees
You understand that all product fees and service fees are non-refundable once the program has been purchased.
All information provided is intended as general information regarding business services and should never be treated as giving specific financial advice or recommendations.
Nothing in this Agreement excludes or limits liability for 1) fraud; 2) death or personal injury caused by negligence; 3) any breach of the obligations implied by Section 22 Sale of Goods and Supply of Services Act 1980; or 4) any other liability which cannot be excluded or limited by applicable law. Subject to the foregoing:
Our entire liability (including without limitation any liability for the acts and omissions of our employees, agents or sub-contractors) in respect of any breach of our obligations arising under or in connection with this Agreement (whether in contract, tort, negligence, breach of statutory duty, restitution or otherwise) in respect of all and any loss or damage howsoever caused is limited to [100% of the total amount paid or payable in aggregate by you to us under this Agreement]; and
We shall have no liability for any indirect or consequential losses, damages, costs or expenses; and
We shall have no liability for a) loss of profits (whether actual or anticipated); b) loss of business; c) loss of reputation, d) loss of revenue e) loss of anticipated savings f) loss of opportunity; or g) loss of goodwill, arising from or in connection with this Agreement, whether or not such losses were reasonably foreseeable, or we or our employees, agents or subcontractors were advised of the possibilities of you incurring such losses.
- Alterations to advertised packages
15.1 All advertised packages are subject to availability.
15.2 Every reasonable effort will be made to adhere to the advertised packages but any packages may be altered or omitted or dates changed whether before or after confirmation of booking or purchase. Castleriver Ltd accepts no contractual liability. Where such alterations, omissions or changes occur after confirmation of the booking/purchase. Castleriver Ltd agrees to use reasonable endeavours (such reasonable endeavours to be strictly subject to the organisers/promoters of events and/or other third parties making alternative packages available and further subjects to Castleriver Ltd.’s right to change the price applicable) to provide a reasonable alternative package and for the client to accept such alternative package.
16.1 All digital products that you purchase including all online manuals and training videos have been copyrighted by Castleriver and all rights belong to Castleriver. Any attempt to distribute this material will be treated as theft and seen as a criminal offence.
16.2 Sharing login details / documents / scripts / templates / content / presentations etc can result in a breach of your terms and conditions. Sharing can result in your access being instantly disabled & a permanent ban to your Member’s Area without any refunds. Our materials, know-how, scripts, templates, contracts, presentations, content cannot be used to teach / educate others whether offline or online in any capacity. The equivalent cost of loss of revenue will be charged plus a daily interest rate of 2% of loss of revenue costs. If it is necessary to use solicitors &/or other agents to recover any loss of revenue or unpaid fees, then you may be held responsible for this cost and you agree to reimburse any third parties involved in recovering such losses.
16.3 If we provide you with template documents, you may be able to edit parts of the documents. Ensure you read through every clause in any contracts & templates & edit, delete, amend or add to reflect what you want to agree. We do not take any responsibility for loss of revenue, loss of reputation or loss of relationship. It is your duty to ensure that any contract you send across, provides adequate protection for you. Independent legal advice is also advised when implementing any contracts.
16.4 If purchasing off-set sourcing, deals may or may not meet your individual criteria. Your eligibility for a deal is based on your own personal circumstances, the conditions of the market & terms agreed in the deal. You will see deals as & when they are secured and we cannot commit to how many deals you will see. Some deals will require a certain level of income to be evidenced to proceed with. Some deals will require more money to be injected by you towards the deal.
16.5 If you sign up to attend a physical Mastermind/Masterclass, you will be given at least 2 weeks’ notice before the event takes place. We tend to hold an event twice a year. Owing to Covid-19 circumstances, if a physical event is not practical, then we have the right to replace it with an online event / extend the time in which you have to attend. If you do not attend an event within 12 months (or discretionary extended time period), you may lose your space to attend in the future.
- This Agreement and our participation agreements and release forms (as signed by you from time to time) constitute the whole agreement and understanding between you and us and supersedes any prior understanding, communications, representations (except for fraudulent misrepresentations and misrepresentations as to the fundamental matter), undertakings and agreements (whether written, oral or otherwise) between you and us relating to the subject matter of this Agreement. You acknowledge that you have not entered into this Agreement based on any representation that is not expressly incorporated into this Agreement.
- The laws of England, Wales and Republic of Ireland govern this Agreement and you agree to submit the exclusive jurisdiction of the English and Irish Courts.
- Should any part of this Agreement be determined by a court of competent jurisdiction to be invalid or unenforceable, the remainder of this Agreement will be unaffected and shall remain in full force and effect.
- This Agreement many not be varied except with written approval of one of our directors.
- All terms, conditions and warranties implied by statue, common law or otherwise that are excludable are excluded from this Agreement to the fullest extent permitted by law.